Privacy policy

Date of last revision: 31 May 2018

WATT Factory NV, registered with the Belgian Crossroads Bank of Enterprises under company number 0650.688.569 and having its registered office at Vlasgaardstraat 52, B-9000 Ghent (“WATT Factory”, “we”, “us”) recognizes and understands the importance of the privacy of its users (“you”). All your Personal Data (as defined below) collected by WATT Factory shall be processed in accordance with (A) (i) until 24 May 2018, Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the implementation thereof in the relevant national legislation, and (ii) as from 25 May 2018, EU Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation), and (B) together with the codes of practice, codes of conduct, regulatory guidance and standard clauses and other related legislation resulting from such Directive or Regulation, as updated from time to time. WATT Factory shall solely use your Personal Data (as defined below) for purposes mentioned in this Privacy Policy and we shall not disclose your Personal Data to any Third Parties (as defined below), unless stated otherwise in this Privacy Policy. 

Please read our Privacy Policy, which you can also consult on our website www.wattfactory.be (“Website”), carefully. In this Privacy Policy you can find information on:

  • What Personal Data we collect from you and for which Purpose (as defined below);

  • The measures to safeguard the access to and the security of your Personal Data;

  • Which Third Parties may have access to your Personal Data; and

  • Your rights to access, rectify, and erase your Personal Data and object to the processing of your Personal Data.

This Privacy Policy applies to the relationship between WATT Factory and you. WATT Factory undertakes to process, store and utilize your Personal Data in accordance with this Privacy Policy.

In order to use WATT Factory’s Services (as defined below) and Website, you must first acknowledge and agree with this Privacy Policy. You can agree to the Privacy Policy by clicking the “I agree” button at the end of this Privacy Policy.


1. General

All capitalized terms shall have the meaning as set forth in section 2 of this Privacy Policy.

WATT Factory (A) offers you the opportunity to enter into smart city accelerator programmes by providing (i) mentoring and workshops, (ii) open innovation opportunities with our partners and (iii) coworking space and (B) offers various service arrangements relating to our coworking, office and event space.


2. Definitions 

Personal Data” means any information relating to an identified or identifiable natural person, and more

specifically the information as mentioned under section 3;

Purpose” shall have the meaning as set out in section 4;

Services” means (A) all kind of support measures or facilities related to your application or admission to the various accelerator programmes provided by WATT Factory and/or (B) the offering of coworking, office and event space; and

Third Parties” means any natural or legal person or entity other than WATT Factory.


3. Personal Data we collect

We may collect several types of Personal Data from you and store it on our servers such as:

  • Contact information (e.g. your name, postal address, e-mail address, fax number telephone number, business locations); Billing information (e.g. bank account number, credit card number,..); 
  • The profile data provided by you on our Website or by making use of the Services (e.g. professional skills, date of birth, gender, associations or organizations that you may be a member of, other contact details);
  • Other data relevant to providing you with appropriate services, programs or memberships you require; 
  • Information in helpdesk support inquiries; 
  • Web behaviour information such as information related to how you use the Website (e.g. browser type, domains, page views) collected through cookies and other automated technology (section 6 ‘Cookies’).

We will not collect sensitive information concerning you and we shall solely store your Personal Data on our servers located in the European Economic Area.

4. How your Personal Data is processed Purpose of the processing

WATT Factory (i) collects, (ii) uses, (iii) maintains and (iv) may share the Personal Data provided by you or collected by WATT Factory with its affiliates, parent companies or other related companies for all purposes necessary to ensure the proper functioning and operation of the Website and Services. WATT Factory may share Personal Data provided by you or collected by WATT Factory for all purposes necessary to provide you with the Services. These purposes may include (collectively the “Purpose”):

  • To provide programs, memberships or benefits to you;

  • To process any application, registration, membership, or comment or request you make;

  • To provide you with promotional information or information about other services we or other organizations we are affiliated with, may offer, that you may be interested in;

  • To better service your relationship with us by responding to requests that make or aid us in serving you better;

  • For subscriptions, entry into competitions, participation in surveys or similar activities;

  • Diagnosing possible technical problems and managing technical support and processing inquiries concerning the Services;

  • Commercializing our Services and Website or to market our Services to you, including sending you information, newsletters, e-mail campaigns, and communications regarding new, improved or existing Services and/or contests;

  • To develop new and or improved services, or offerings;

  • Performing data analyses (including anonymization and aggregation of Personal Data) and using and sharing the resulting (statistical) data to you for internal purposes;

  • The operation, evaluation and improvement of the Website (including the development of additional services, enhancing and improving the current Website, analysis of our Website, quality control activities and performing internal business functions such as accounting and auditing);

  • Protecting against, identify and prevent fraud and other unlawful activity, claims and other liabilities;

  • Complying with and enforcing any applicable legal obligations, Privacy Policy and to notify you when we make material changes to our Privacy Policy.

During the provision of Services, WATT Factory may rely on Third Parties, active amongst others as mentors or (corporate) partners of WATT Factory, which take over a part of the aforementioned Purpose.

Furthermore, you agree that WATT Factory is free to access, retain, and disclose Personal Data in the following events:

  • In order to be in compliance with any applicable legislation or regulations;

  • If a law enforcement authority or other government official requests so;

  • To enforce this Privacy Policy;

  • The investigation of any suspected or actual fraudulent or illegal activity; and

  • To protect you or WATT Factory’s safety and/or rights.


5. Security

WATT Factory shall take appropriate administrative, technical and organizational measures against unauthorized or unlawful processing of any Personal Data or its accidental loss, destruction or damage, access, disclosure or use. Furthermore, we shall make sure that access to your Personal Data is restricted to persons, employees, associates and Third Party providers who need to know that information in order to deliver our Services, programs, memberships and benefits.

In the event of and following discovery or notification of a breach of the security of the Personal Data, or access by an unauthorized person, WATT Factory is required by law to notify you if the breach is likely to affect your privacy.


6. Cookies

When using the Website, WATT Factory may collect certain information by automated means, such as cookies (small text files stored in your browser) and similar technologies, including mobile application identifiers, to improve your experience of the Website, increase security, measure use and effectiveness of the Website, identify and resolve issues and marketing purposes. We may also use cookies and other automated means for purposes such as management of the Website and other aspects of the commercialization of our business.

The information we collect in this manner includes IP address, browser characteristics, device characteristics, operating system version, information on actions taken on our Website (such as usage, activity logs and click- throughs), and dates and times of visits. You shall always be free to decline our cookies if your browser permits, however please note, that without cookies the Website may not work properly or you may not be able to use all of its features.

Third Parties may also use cookies to collect information about your activities on our Website to understand and continue improving the performance of our Website. Please check the relevant Third Party’s website for more information about their use of cookies as they will use cookies in accordance with their own cookies policy, which may differ from our Policy.


7. Disclosure to Third Parties

Other than as set out in this Privacy Policy, WATT Factory shall not sell or otherwise disclose your Personal Data to Third Parties without obtaining your prior explicit consent, unless this is necessary for the Purpose set out in this Privacy Policy or unless we are required to do so by law.

In the event of full or partial merger with, or acquisition of all or part of WATT Factory, WATT Factory may transfer your Personal Data to a Third Party. In such event, WATT Factory shall impose this Third Party to use any Personal Data strictly consistent with this Privacy Policy.

We may also share Personal Data with Third Party cloud providers and service providers who help us to provide, understand, commercialize and improve the Website, our Services. We do not authorize these Third Party service providers to use or disclose your Personal Data except as strictly necessary to perform the Services under our supervision or to comply with applicable legislation. We seek to provide any such Third Party service provider with only the Personal Data they need to perform their specific function.

In any event, such Third Party service providers shall be obliged to treat your Personal Data in accordance with this Privacy Policy. However, we cannot be held liable for any damages, whether direct or indirect, that may result from the misuse of your Personal Data by such Third Party service providers.


8. Your rights 

Right of information and access

If you are concerned or have any questions about your Personal Data and provided you are able to prove your identity, you have the right to request access and information with respect to your Personal Data, which WATT Factory holds or processes about you. We will then provide you with information about the Personal Data that is

being processed and on the source of such Personal Data.

Right of rectification and right of erasure

You have the right to request us, free of charge, to correct, erase or block any inaccuracies in your Personal Data if such Personal Data would be incomplete, inaccurate or processed unlawfully.

You have the right to request us, free of charge, to erase all your Personal Data collected, stored and processed by us, without unreasonable delay.

Right to object to data processing

You may withdraw your consent to the processing of your Personal Data by WATT Factory at any time.

We may solely use your Personal Data to contact you through mail to suggest certain user opportunities that might be interesting to you and/or for direct marketing purposes in the event that you have explicitly consented hereto. If you have consented hereto in the past, and you no longer want to receive suggestions and/or direct marketing through mail, you may at any time unsubscribe.

To exercise your abovementioned rights or any other questions concerning this Privacy Policy, please contact us by e-mail at info@wattfactory.be or by writing to WATT factory, Vlasgaardstraat 52, B-9000 Ghent, Belgium.


9. Data retention and deletion

We may retain your Personal Data regarding you and your use of the Website, including Personal Data, for as long as reasonably necessary taking into consideration (i) our need to answer queries or resolve problems, (ii) to provide improved and new Services and (iii) to comply with legal requirements under applicable law(s). This means that we may retain your Personal Data until we receive your request to unsubscribe through an opt-out sent by e-mail at info@wattfactory.be or by writing to WATT factory, Vlasgaardstraat 52, B-9000 Ghent, Belgium. In any event WATT Factory ensures that any and all of your Personal Data will be deleted within thirty (30) calendar days following such opt-out request.


10. Third Party websites or applications

You acknowledge and agree that certain content or services provided by Third Parties may be made available to you through the Website. You agree that such linked content or services may have their own privacy policies for which WATT Factory cannot be held responsible. WATT Factory does not in any way review or endorse the privacy practices of such Third Parties.


11. Updates or changes to our Privacy Policy

Occasionally, we may change or update this Privacy Policy to allow us to use or share your previously collected Personal Data for other purposes. If WATT Factory would use your Personal Data in a manner materially different from that stated at the time of the collection, we will provide you with a notice on our Website indicating that the Privacy Policy has been changed or updated and request you to agree with the updated or changed Privacy Policy.

Controller: 
WATT Factory NV
Vlasgaardstraat 52
B-9000 Ghent – info@wattfactory.be